Privacy Notice
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Regeneron Pharmaceuticals, Inc. and its subsidiaries and affiliates, Regeneron Ireland Unlimited Company, Regeneron UK Limited, Regeneron Genetics Center LLC, Regeneron GmbH, Regeneron Belgium BV, Regeneron France SAS, Regeneron Italy S.r.l, Regeneron Japan KK, Regeneron Spain, S.L.U., Regeneron Switzerland GmbH, Decibel Therapeutics, Inc., Regeneron Canada Company, Regeneron NL B.V., Regeneron Healthcare Solutions and Regeneron India Private Limited (together, “Regeneron,” “we,” “us” or “our”) is committed to respecting your privacy. Regeneron’s contact details can be found below and its Data Protection Officer can be reached at [email protected].
This Privacy Notice (“Privacy Notice”) in combination with the Associated Privacy Notices (as defined below) will tell you how Regeneron uses Personal Data we collect about you. “Personal Data” means any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, to an individual. It explains what Personal Data we collect about you, how it’s used, and with whom we may share it. Please note that our collection and use of information in connection with clinical trials is as described in the informed consent forms provided to clinical trial participants and is not covered by this Privacy Notice.
Additionally, more specific information regarding our collection and use of information in connection with job candidates, healthcare providers (“HCP”), Regeneron suppliers, consumer health data, Regeneron Genetics Center, reporting of adverse events, and information about how you can opt out of the collection of your information and learn more about your privacy rights can be found in the following quick links (collectively, “Associated Privacy Notices”):
Unless noted otherwise, for the purposes of this Privacy Notice and the Associate Privacy Notices, “Regeneron” means Regeneron Pharmaceuticals Inc. and its affiliates and subsidiaries, acting as data controllers either independently or jointly, where such laws apply to our activities. Please note that in order to exercise your rights or ask any question, you should reach out to the affiliate in your country or contact Regeneron’s Data Protection Office.
Quick links:
- Read our Job Candidate Privacy Notice for more information
- Read our HCP Privacy Notice
- Read our Supplier Privacy Notice
- Read our Consumer Health Data Privacy Notice
- Read our Regeneron Genetics Center Privacy Statement
- To learn more about the Personal Data collected as part of an adverse event, please see here.
- To learn how to opt out of the collection of your information and more about your privacy rights, read 'What are your rights and choices?’
What information do we collect?
We, and our service providers, collect Personal Data from you when you use the Regeneron.com, Regeneron.ie, Regeneron.co.uk, Regeneron.co.jp, Regeneron.de, Regeneron.ca, Regeneron.nl, Regeneron.it, Regeneron.es, Regeneron.fr and our co-branded websites and mobile apps, and any other websites that link to this policy (together, the “Regeneron Sites”) as well as Personal Data that you provide to us. Personal Data is information that identifies you or can be used to identify or contact you, such as your name, address, email address, and telephone number and any information about you that is directly linked to such data. We collect the Personal Data that you submit to us, as well as the information that is collected from the use of cookies on the Regeneron Sites as more fully described and set forth herein and the applicable Associated Privacy Notice(s).
Information that you provide to us
Report an adverse event/product claim or another medical inquiry. Healthcare professionals, patients, caregivers or other individuals may request specific product information, report an adverse event or report a product complaint for a Regeneron product to our Medical Information Department. If you are reporting a product experience involving one of our products, we may follow up to ask you for specific facts, including without limitation patient name, initials, age, gender and prescribing physician. If you are self-reporting, we may ask for additional contact information. Federal regulations require us to collect identifiable information in order to file reports with regulatory agencies such as the U.S. Food and Drug Administration regarding the safety of our products. For more information regarding Personal Data collected as part of an adverse event, please see here.
For U.S. and Canadian patient support programs. If you are a participant in a United States or a Canadian Regeneron patient support program, we may collect and process additional categories of Personal Data about you, which we received directly from you, your healthcare provider (HCP), payor, and related third parties. With your written consent provided in the related patient support program enrollment form, we use and disclose your Personal Data to administer and manage the patient support program, facilitating benefit verification, to conduct HCP follow-up, safety monitoring, and to comply with applicable laws and regulations. We will also de-identify your Personal Data so that it does not directly identify you for the following purposes: analytics, research and publication, development and improvement of Regeneron's programs and related services, products and medicines.
**If you are a medical professional and disclose Personal Data about a patient through the Regeneron Sites, you and you alone bear the sole obligation and responsibility of obtaining any patient consents and/or authorization for such disclosure that may be required under federal, state or other applicable data protection law.
Investor Relations. We collect your name and contact details when you request to receive information from us on our investor relations page.
Career submissions. We collect your CV/resume and other Personal Data when you apply for employment opportunities on the Regeneron Sites. For more information regarding Personal Data collected as part of our candidate processes, please see here.
Contact information. We also collect your name, email, mailing address, and telephone number submitted on the Contact Us page on the Regeneron Sites. If you communicate with or request information from us by email or on the Regeneron Sites, we will have your email address as well as whatever information you choose to include in your correspondence.
Information we collect about your use of the Regeneron Sites
When you visit the Regeneron Sites, we collect information about your use of the Regeneron Sites. For example, we collect your IP address, pages visited, time spent on the Regeneron Site, browser and device type, language and date of your visit.
We also collect information through tracking technologies such as cookies and web beacons to help us understand how you use the Regeneron Sites and enables us to personalize your experience. These technologies help remember your preferences and allow us to bring you the content and features that are likely to be of greatest interest to you.
We may collect content or contributions you post in a public space on the Regeneron Sites or other publicly available resources like social media campaigns. This includes comments, videos and photos that you might submit. If you contact us through a social media site, we may collect your social media identifier.
We collect geographical data included in communication and content that you have submitted and from emails you receive from us that may also track which emails are opened and which links are clicked by recipients.
How do we use your information and on what legal bases?
We use your Personal Data to contact you when you give us your consent to do so.
In addition, as permitted under applicable data protection laws, we, and our service providers, collect, use, disclose and process your Personal Data to comply with legal or regulatory obligations of Regeneron, or for the legitimate interest of Regeneron’s business. We process your Personal Data where we have legitimate interests or a legal obligation for the following purposes:
- To operate, manage, and maintain our business
- To conduct research, analytics, and data analysis
- To submit investigational and marketed product reports as required by law
- To process your application for employment, including requesting any additional information, responding to your questions and informing you of other employment positions that may be of interest to you (through our personnel or third-party recruiters contracted on our behalf) Read our Job Candidate Privacy Notice for more information.
- To monitor, improve and administer the Regeneron Sites and the services provided on the Regeneron Sites
- To conduct risk and security controls and monitoring
- To inform you of significant changes to this Privacy Notice
- To provide Regeneron Sites
- To personalize, advertise, and market our products, as well as the co-branded products we offer with our partners
- To validate your identity
- To maintain records
- Processing in artificial intelligence tools or solutions
- To comply with our legal requirements and internal policies
- To exercise and defend legal claims
- To detect, prevent and respond to fraud, intellectual property infringement, violations of our Terms and Conditions, violations of law or other misuse of the Regeneron Sites
- To perform accounting, audit, and other internal functions, such as internal investigations
- To feature and verify your story
- To process your registration and provide services in our patient support programs
Who do we share your information with?
We share your Personal Data with:
- Our collaborators and alliance and co-promotional partners, which we partner with to offer certain products and services
- We share your Personal Data as needed for our collaborators and alliance and co-promotional partners to comply with their legal obligations with respect to those products and to understand how to effectively market and improve those products. Our collaborators and alliance and co-promotional partners are bound by a duty of confidentiality to Regeneron.
- Our collaborators and alliance and co-promotional partners that provide services that support clinical trials and patient support programs. Our service providers, which are contractually obligated to provide services to us in a manner consistent with this Privacy Notice. Our service providers include:
- vendors and suppliers that provide us with technology, services and/or content related to better operation and maintenance of the Regeneron Sites
- our attorneys and auditors
- vendors that provide analytics and research services
- As reasonably necessary to facilitate a merger, sale, joint venture or collaboration, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings)
Please note that we may need to disclose your Personal Data if we are required to do so by law, to exercise and protect the legal rights of Regeneron or its personnel and representatives, and to investigate, prevent or respond to suspected illicit activities, including fraud and threats of harm to individuals.
Third-party advertising and targeted advertising
You may be provided with online advertisements of our products and services on third-party websites and mobile services (collectively, “Third-Party Sites”) that are tailored to you, for example, on the basis of information that you provide to us or a Third-Party Site you are visiting, or of your browsing activity, purchases or interests. These types of tailored online advertisements may come through several sources, such as the following:
- We may share with our advertising service providers your non-identifying information that we have obtained from cookies and other tracking technologies on the Regeneron Sites.
- Some Third-Party Sites participate in online targeted advertising (this is also sometimes called re-target advertising or interest-based advertising). You can identify these sites by the “Advertising Choices” link in the footer. Our advertising network partners may place and use cookies on the Regeneron Sites and on other Third-Party Sites to collect information about your activities in order to provide you with online advertisements that are based on your interests. When an online targeted advertisement is delivered to you, you will see an “Ad Choices” icon. Clicking on the icon or link will take you to a website where you can manage or opt out of the use of data about your browsing history that is used for the delivery of online behavioral advertisements. If you opt out, you may still see advertisements online, including advertisements from us that are based on other information (e.g., based on the content of the page being viewed rather than your prior clickstream activity). In some cases, data may still be collected about your browsing activity by these third-party advertisers, but they will not use this data to deliver advertisements that are based on your past online browsing behavior. You can also opt out now by visiting youronlinechoices.com.
- Some web browsers may transmit “do-not-track” signals to websites with which the browser communicates. As of the effective date of this Privacy Notice, an industry standard has not yet been established on how to respond to these signals. Therefore, Regeneron does not currently respond to these signals. As discussed above, you can opt out from advertisers that use your browsing history to deliver online targeted advertisements by visiting youradchoices.com.
Social media
Regeneron is not responsible for the information collection, use, disclosure or security policies or practices of other organizations such as Facebook, Apple, Google, Microsoft, RIM or any other social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any Personal Data you disclose to other organizations through or in connection with our Social Media Pages.
Regeneron may provide the option for individuals to participate in polling activities. Additionally, Regeneron may monitor social media channels for mentions of our brand, competitors, and products, which gives Regeneron an opportunity to track, analyze and respond to conversations about us on social media.
How long do we retain your information?
We retain your Personal Data for the period necessary to fulfill the legitimate business purposes or uses outlined in this Privacy Notice, unless a longer retention period is required or allowed by applicable data protection law or to otherwise fulfill a legal obligation.
Depending on the region in which you reside, we generally do not retain the information collected on the Regeneron Sites for longer than five (5) years unless we have a need to retain it.
Cookie overview
What are cookies?
Cookies are small text files that are stored on the browser of your computer. They store certain information (e.g., site settings) which your browser may (depending on the lifespan of the cookie) retransmit to us upon your next visit to the Regeneron Sites.
Most browsers automatically accept cookies by default, but you can adjust the preferences in the browser of your computer or device to warn you each time a cookie is being sent, or to block some or all cookies. While you may still use the Regeneron Sites if you reject cookies, your ability to use some areas of the Regeneron Sites may be limited.
A cookie can temporarily store anonymous information about the use and users of a website. Some cookies are necessary, others allow customization and optimization of the content displayed, the collection of user preferences or the monitoring of the audience, website errors and the securing of access.
For more information regarding the cookies utilized on the Regeneron Sites, please visit our Cookie Policy.
Website analytics
Regeneron Sites use Google Analytics, a web analysis service of Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).
Google will analyze your use of the Regeneron Sites on our behalf. The information collected by Google in connection with your use of the Regeneron Sites (including your IP address) will be transmitted to a server of Google in the US, where it will be stored and analyzed. The respective results will then be made available to us in anonymized form. Your usage data will not be connected to your full IP address during this process. We have activated on the Regeneron Sites the IP anonymizing function offered by Google, which will delete the last 8 bits (type IPv4) or the last 80 bits (type IPv6) of your IP address.
Google will use this information for the purpose of evaluating your use of the Regeneron Sites, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.
You can opt out of the use of web analysis at any time, either by downloading and installing the Google Browser Plugin or through the Privacy Preference Center link in the footer.
Both options will prevent the application of web analysis only as long as you use the browser on which you installed the plugin. Further information on Google Analytics is available in the Google Analytics Terms of Use, the Privacy and Data Protection Guidelines of Google Analytics and in the Google Privacy Policy.
What are your rights and choices?
Your right to make informed decisions about information collection is important to Regeneron. Please note that, depending on the region in which you reside, you may have the right to:
- obtain confirmation that Regeneron has collected your Personal Data and information about how we use your Personal Data and/or obtain access and/or a copy of your Personal Data
- verify the accuracy of your Personal Data
- request that we correct, update, amend, delete or transform your Personal Data into anonymous form
- request that we stop or restrict our use of your Personal Data (including opting out of receiving emails or calls from us)
- request the portability of your Personal Data in a structured, commonly used and machine-readable format and to transfer this Personal Data to another data controller or, if technically feasible, to have it transferred by us if the legal requirements are met
- withdraw your consent where you may have provided your consent to the collection, processing and transfer of your Personal Data for a specific purpose at any time
- object to the processing of your Personal Data which is necessary for the purpose of our legitimate interests, on grounds relating to your particular situation. If your Personal Data are processed by us for direct marketing purposes, you have the right to object to this processing at any time, without any special reason.
To exercise any of these privacy rights, please contact us at [email protected] or at the numbers listed in the contact us section below.
Please know that in order for us to respond to your request we may require that you verify your identity.
If you need further assistance regarding your rights, please contact our Data Protection Officer at [email protected], and we will consider your request in accordance with applicable laws.
You have the right to lodge a complaint with your local data protection authority or with the Irish Data Protection Commission, our lead supervisory authority in Ireland. To lodge a complaint, visit the Irish Data Protection Commission website. For more information about your privacy rights, or if you are unable to resolve a problem directly with us and if you are an EU citizen and wish to make a complaint, you can contact your local Data Protection Authority (DPA). A listing of each EU country’s DPA may be found here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
Your additional U.S. local privacy rights
Individuals who reside in states with U.S. Privacy Laws have the following rights regarding our collection and use of their Personal Data, subject to certain exceptions.
Regeneron has collected the following categories of Personal Data from consumers within the last twelve (12) months:
- Contact Information (i.e., name, email and postal address)
- Online Identifiers (i.e., IP address, cookie IDs)
- Insurance Information (i.e., policy number and social security number)
- Demographic Information (i.e., age, race, gender)
- Internet Activity Information
- Audio Information (i.e., voicemail and other call recordings)
- Professional or employment related information
- Sensitive Personal Data (i.e., we may collect name and contact information, your initials, age, race, gender, insurance information and prescribing physician in the context of a medical inquiry or as part of your participation in a patient support program)
Regeneron has collected Personal Data from the following categories of sources:
- Directly from you
- Third parties, including, but not limited to, your healthcare provider (HCP), payor, and related third parties.
For more information regarding the specific business purpose for which your data was collected please see Section - How do we use your information and on what legal bases?
We, and our service providers, collect and process the sensitive Personal Data described in this policy only for:
- Performing the services or providing the goods reasonably expected by an average consumer who requests those goods or services (including offering benefits to employees and their beneficiaries)
- Ensuring security and integrity to the extent the use of your Personal Data is reasonably necessary and proportionate for these purposes
- Short-term, transient use, including, but not limited to, non-personalized advertising shown as part of your current interaction with us; provided that we will not disclose your Personal Data to a third party and/or build a profile about you or otherwise alter your experience outside the current interaction with the business
- Performing services on our behalf, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, providing storage or providing similar services on our behalf
- Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for or controlled by us, and to improve, upgrade or enhance the service or device that is owned, manufactured, manufactured for or controlled by us
- Marketing and analytics purposes, including communicating with you and promoting our products and services and analyzing interest in and use of our products and services.
Categories of personal information we have disclosed, sold, or shared
We have disclosed, sold, or shared the following categories of Personal Data to service providers and other third-parties for a business purpose in the past twelve (12) months. We do not have actual knowledge that we sell or share Personal Data of residents who are under 16 years of age. We also do not process Personal Data for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects (which means a decision that results in the provision or denial of financial or lending services, housing, insurance, education enrollment or opportunity, criminal justice, employment opportunities, health-care services, or access to essential goods or services).
Category of Personal Information | Categories of Non-Affiliated Persons to Whom We Have Disclosed This Category of Information for a Business Purpose | Categories of Third parties with Whom This Category of Personal Information is Sold and/or Shared |
---|---|---|
Identifiers |
|
|
Insurance Information |
|
Not applicable |
Characteristics of Protected Classifications |
|
Not applicable |
Commercial Information |
|
Not applicable |
Internet or Other Network Information |
|
Not applicable |
Sensitive Personal Information |
|
With your consent:
|
You may have certain additional rights related to information that we collect about you. We have detailed those rights for you below:
- Right to Know: You have the right to request that we provide you with the following:
- The categories of Personal Data we have collected about you
- The categories of sources from which we have collected Personal Data about you
- The business or commercial purpose for collecting, selling, or sharing your Personal Data
- The categories of third parties with whom we share Personal Data
- The specific pieces of Personal Data we have collected about you
- The categories of Personal Data that we have disclosed about you for a business purpose
- Right to Opt Out of Profiling and Targeted Advertising: You have the right to opt out of the Processing of your Personal Information for Targeted Advertising. You also have the right to opt-out of the Processing of your Personal Information for purposes of Profiling in furtherance of decisions that produce legal or similarly significant effects.
- Right to Opt Out of the Sale and Sharing of Your Personal Data: Certain U.S. laws, including the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA) and the Virginia Consumer Data Protection Act (VCDPA), broadly define what constitutes a “sale” – including in the definition making available a wide variety of information in exchange for “valuable consideration.” The only “sale” of your Personal Data made by Regeneron is your online identifiers and internet activity information to our advertising cookie partners. If you would like to opt out, you may do so as outlined in our Privacy Preference Center, linked in the site footer.
- Right to Limit the Use of Your Sensitive Personal Information: We, and our service providers, collect and process the Sensitive Personal Information described in this policy for purposes other than those authorized by the CCPA and its implementing regulations. You have the right to limit the use of your Sensitive Personal Information, and may do so by accessing the Data Subject Rights webportal at https://secure.ethicspoint.com/domain/media/en/gui/70931/index.html for a list of phone numbers or to submit a request online. Right Not to Be Subject to Discrimination: You have the right to be free from discrimination or retaliation for exercising any of your data subject rights, including the rights listed above.
- Right to Appeal: To appeal our decision on your data subject request, you may contact our Privacy Office at [email protected]. Please enclose a copy of or otherwise specifically reference our decision on your data subject request, so that we may adequately address your appeal. We will respond to your appeal in accordance with applicable law.
- Right to Receive Information About Onward Disclosures: You may request that we disclose to you:
- The categories of Personal Data that we have collected about you;
- The categories of Personal Data that we have sold or shared about you, as defined under applicable law, and the categories of third parties to whom the Personal Data was sold or shared; and
- The categories of Personal Data we have disclosed about you for a business purpose and the categories of persons to whom it was disclosed for a business purpose.
- Please note that Regeneron may not be required to fulfill your requests in certain circumstances. These include instances where we must retain or restrict access to Personal Data in order to preserve scientific integrity, as your Personal Data must be managed in specific ways in order for the information to be reliable and accurate and to meet regulatory obligations of Regeneron and its affiliates.
Additionally, Regeneron is not required to provide information in response to a request to know for a particular consumer more than twice in any given 12-month period.
When you submit a request to exercise your right of access, your right to deletion or your right to know, we are required to verify that you are who you say you are. We may request that you provide additional Personal Data for the verification process.
To exercise the rights described above, to file a concern or complaint, or to opt out of particular programs, please contact our Privacy Office by emailing [email protected] or visiting the Data Subject Rights webportal at https://secure.ethicspoint.com/domain/media/en/gui/70931/index.html for a list of phone numbers or to submit a request online.
In some states you may also authorize an agent to make data subject requests on your behalf. In such instances, authorized agents may use the same methods as an individual to submit data rights requests on your behalf.
International transfer of information
Regeneron is a global organization with affiliates, partners and subcontractors located in many countries around the world. Your Personal Data may be accessed from or transferred to countries outside of where your Personal Data was collected. This includes the United States and other countries where Regeneron is located, has a collaborator who is conducting research, or where Regeneron seeks to market its products. Although these countries may not have the same level of Personal Data protection as the country where you live, Regeneron has implemented technical and organizational safeguards to protect your Personal Data and is ultimately responsible for protecting your privacy. While security measures implemented by Regeneron reduce the risk of your Personal Data being misused or accessed by unauthorized individuals, such risks cannot be eliminated entirely.
If you are located in the EEA, be advised that Regeneron has implemented the European Commission’s Standard Contractual Clauses for transfers of Personal Data between our affiliates, partners and collaborators, which require parties to protect Personal Data they process from Europe in accordance with local data protection laws. A copy can be obtained by requesting directly from the Data Privacy Office, see the Updates and contacting us section below.
How do we protect your personal data?
Regeneron uses technical and organizational security measures to guard against unauthorized access to your Personal Data or against the unauthorized alteration, disclosure, destruction and/or loss of such data. In deciding what level of security is appropriate, Regeneron will take into account the nature of the Personal Data in question, and the harm that might result from its unauthorized use, disclosure or loss.
Although we take reasonable precautions to protect the information we collect on the Regeneron Sites, no data transmission over the Internet can be guaranteed to be 100% secure.
Other disclosures
- California residents under age 18. If you are a resident of California under the age of 18 and a registered user of the Regeneron Sites, you may ask us to remove content or data that you have posted to the Regeneron Sites by writing to [email protected]. Please note that your request does not ensure complete or comprehensive removal of the content or data as, for example, some of your content or data may have been reposted by another user.
- Disclosure about direct marketing for California residents. California Civil Code § 1798.83 permits California residents to annually request certain information regarding our disclosure of Personal Information to other entities for their direct marketing purposes in the preceding calendar year. To make such a request, please send an email to [email protected] with the subject “Shine the Light Request.”
- Financial incentives for California Consumers. We do not provide financial incentives to California Consumers who allow us to collect, retain, sell, or share their Personal Information. We will describe such programs to you if and when we offer them to you.
- Privacy Notice for Nevada residents. To the extent we collect Covered Information as defined by Nevada law, the categories of Covered Information we collect are listed in Section, What information do we collect. We do not Sell Covered Information as defined under Nevada law, and we generally do not disclose or share Personal Information as defined under Nevada law for commercial purposes. Under Nevada law, you have the right to direct us to not sell your Covered Information to third parties. To exercise this right, if applicable, you or your authorized representative may contact our Privacy Office at [email protected].
- Third-Party Sites. The Regeneron Sites feature links to Third-Party Sites. These Third-Party Sites are not owned or controlled by us and we are not responsible for the privacy practices of such Third-Party Sites. We encourage you to be aware when you leave the Regeneron Sites. If you choose to link to a Third-Party Site, you should read the privacy policy, statement or notice of that website to understand how that Third-Party Site collects and uses Personal Data. This Privacy Notice does not apply to any information collected by Third-Party Sites.
- Children. The Regeneron Sites are not directed to children under the age of thirteen (13), and we request that these individuals not provide Personal Data through the Regeneron Sites. The Regeneron Sites, their content and their services are intended for individuals over the age of 13. The Regeneron Sites are not directed to, nor do we knowingly collect information from, children under the age of 13. If we actually know that a user under the age of 13 has volunteered Personal Data on the Regeneron Sites, or that a medical professional has volunteered information about a patient who is identified as younger than 13, we will delete such information from our records. If you become aware that your child or any child under your care has provided us with Personal Data, please contact us at the contact information listed below.
Updates and contacting us
We may amend this Privacy Notice at any time. Any changes to this Privacy Notice will be posted on the Regeneron Sites. Should these amendments materially relate to any consents you may have given, Regeneron will post an updated Privacy Notice on the Regeneron Sites, list the effective date of such updates, and in situations where legally required for the processing of your Personal Data, we will contact you in order to obtain your consent to any change in the use of your Personal Data.
If you need further assistance regarding exercising your rights, please send your request to the Data Privacy Office by emailing us at [email protected], by visiting the Data Subject Rights webportal at https://secure.ethicspoint.com/domain/media/en/gui/70931/index.html for a list of phone numbers or to submit a request online, or by post mail at:
Regeneron Pharmaceuticals, Inc.
Chief Privacy Officer
777 Old Saw Mill River Rd.
Tarrytown, NY 10591-6707
You can also contact Regeneron’s Data Protection Officer by email [email protected], or write to Data Protection Officer, Regeneron UK Ltd, 3rd Floor, The Charter Building, Vine Street, Uxbridge, UB8 1JG.
You may have the right to lodge a complaint directly with the relevant data protection authority or supervisory authority if you believe that we have processed information in a manner that is unlawful or breaches your rights under applicable data privacy law. If you are in the European Union you can find a listing of each EU country’s Data Protection Authority here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
Without limiting any rights to complain directly to an authority, we are committed to protecting personal information, and complaints may be made directly with us.
Supplement to Privacy Notice for individuals residing in Canada
Legal basis for the processing of your personal information
Note that in Canada, we rely on your consent to process your Personal Data, unless otherwise permitted under applicable laws. When applicable law requires your express consent, you will be asked to grant Regeneron the right to process your Personal Data in accordance with the identified purposes. In some cases, your consent may be “implied”, meaning that your agreement is assumed based on your action or inaction at the point of processing your Personal Data.
Cookies
To the extent permitted under applicable law, we may use automated technologies such as cookies to personalize, advertise, and market our products, as well as the co-branded products we offer with our partners. For example, we may use your Personal Data to provide you with special offers, assess the effectiveness of our marketing programs, improve our products and services; and develop a better understanding of our relationship with you.
You may adjust your cookie preferences in the browser of your computer or device to, for example, opt-in to our use of certain cookies and opt-out of others. While you may still use the Regeneron Sites if you reject our cookies, your ability to use some areas of the Regeneron Sites may be limited.
If you would like more information on how you may opt-out of our use of certain cookies contact us using the information provided in the Updates and contacting us section of the Notice.
How we safeguard your information
The safeguarding measures we have put in place to ensure the protection of your Personal Data from loss and unauthorized, access, use and disclosure, include:
- A privacy governance program comprised of policies and procedures regarding the protection of Personal Data through its lifecycle and which defines the roles and responsibilities of Regeneron’s personnel regarding the handling of Personal Data.
- Technical safeguards, such as encryption, firewalls, passwords and antivirus software, to protect Personal Data collected, used or stored in electronic format.
- A designated Data Protection Privacy Officer accountable for Regeneron’s compliance with applicable privacy laws.
- Employee privacy and data security training.
- Procedures for receiving, investigating and responding to complaints or inquiries regarding Regeneron’s information handling practices.
- Contractual provisions and other measures to require our service providers with whom we share Personal Data to maintain adequate privacy protections and standards.
International transfers of Personal Data
As part of the data processing activities described in this Notice, we may transfer your personal information outside of Quebec and Canada, including to the United States. As such, your Personal Data may be subject to foreign laws and may be accessible by foreign governments, courts, law enforcement and regulatory agencies.
Consumer Health Data Privacy Policy
This Consumer Health Data Privacy Policy describes how we collect and process your Consumer Health Data (as defined below).
1. Categories of Consumer Health Data collected and how it is used:
We may collect the below categories of consumer health data (“Consumer Health Data”):
- Individual health conditions, treatment, diseases, or diagnosis;
- Social, psychological, behavioral, and medical interventions;
- Health-related surgeries or procedures;
- Use or purchase of prescribed medication;
- Bodily functions, vital signs, symptoms, or measurements related to health;
- Diagnoses or diagnostic testing, treatment, or medication;
- Genetic data;
- Reproductive or sexual health information;
- Precise location information that could reasonably indicate a consumer's attempt to acquire or receive health services or supplies;
- Data that identifies a consumer seeking health care services;
- Health-related data that have been derived or inferred from the above.
We use the above-mentioned categories of Consumer Health Data for the following purposes:
- Performing the services or providing the goods reasonably expected by an average consumer who requests those goods or services (including offering benefits to employees and their beneficiaries);
- Ensuring security and integrity to the extent the use of your Personal Data is reasonably necessary and proportionate for these purposes;
- Short-term, transient use, including, but not limited to, non-personalized advertising shown as part of your current interaction with us; provided that we will not disclose your Personal Data to a third party and/or build a profile about you or otherwise alter your experience outside the current interaction with the business;
- Performing services on our behalf, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, providing storage or providing similar services on our behalf;
- Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for or controlled by us, and to improve, upgrade or enhance the service or device that is owned, manufactured, manufactured for or controlled by us;
- Marketing and analytics purposes, including communicating with you and promoting our products and services and analyzing interest in and use of our products and services.
2. Categories of sources from which Consumer Health Data is collected:
We collect Consumer Health Data directly from you, as well as the following sources:
- Healthcare providers (including specialty pharmacies);
- Health insurance companies (health plans) and other payors;
- Authorized/legal representatives, family members, and caregivers;
- Consumer reporting agencies and other third parties who verify the information you provide;
- Advertising partners who provide digital marketing services;
- Third parties and processors who provide website and online security services;
- Third parties and processors who provide benefit verification, program enrollment, and product fulfillment services in connection with our products and services;
- Third parties and processors who help us maintain the accuracy of our data and data aggregators that help us complete and enhance our records;
- Third parties and vendors that provide access to information you make publicly available, such as social media platforms;
- Third parties and processors who provide us with supplemental consumer data or data analytics and market research services, such as data aggregators; and
- We also draw inferences from the information we collect from and about you, such as your preferences, characteristics, attributes, and abilities.
3. Categories of Consumer Health Data that is shared:
We share all of the categories of Consumer Health Data that we collect, as disclosed above in Section 1.
4. List of third parties and affiliates with whom Consumer Health Data is shared:
We may share Consumer Health Data to third parties such as:
- Other entities of Regeneron (including Regeneron Ireland Unlimited Company, Regeneron UK Limited, Regeneron GmbH, Regeneron Belgium BV, Regeneron France SAS, Regeneron Italy S.r.l, Regeneron Japan KK, Regeneron Spain, S.L.U. Regeneron Switzerland GmbH, Decibel Therapeutics, Inc., Regeneron Canada Company, Regeneron NL B.V., Regeneron Healthcare Solutions and Regeneron India Private Limited)
- Regeneron’s collaborators and alliance and co-promotional partners
- Providers of health-related services
- Health Insurance companies
- Authorized/legal representatives, family members, caregivers;
- Third parties who provided benefits verification, program enrollment and product fulfillment services in connection with our products;
- Third parties who assist with our information technology;
- Third parties as reasonably necessary to facilitate a merger, sale, joint venture or collaboration, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings);
- Our lawyers, auditors, and consultants; and
- Legal and regulatory bodies and other third parties as required by law.
5. How to exercise your rights:
You may exercise your data subject rights, including obtaining access to and requesting changes to your Consumer Health Data via the following methods:
- Emailing [email protected]
- Calling: 1-844-835-4137
- Webportal: https://secure.ethicspoint.com/domain/media/en/gui/70931/index.html
Supplement to Consumer Health Data Privacy Policy for Nevada Consumers
This Supplement applies to Nevada Consumers for purposes of providing additional disclosures required by Nevada’s Consumer Health Data privacy law. Capitalized terms used in this Supplement are defined terms under Nevada’s Consumer Health Data privacy law and shall have the meanings set forth therein.
- Purposes & manner of processing. We Collect, use, Process, and Share Consumer Health Data for the purposes and in the manners described in our Consumer Health Data Privacy Policy, which also provides additional disclosures relevant to Nevada Consumers.
- Review & revision of Consumer Health Data. If you would like to review and/or revise your Consumer Health Data, you may submit a request to us via the methods listed in our Consumer Health Data Privacy Policy. We will respond to your requests to exercise your rights in accordance with applicable law, but in any case no later than 45 days after receiving your request. We may extend this period up to 45 days only where doing so is permitted under applicable law.
- Changes to this supplement. We will notify you before making any changes to our privacy practices with respect to your Consumer Health Data by posting an updated notice on this page, with an updated effective date.
- Third Party collection of Consumer Health Data. Please note that some Third Parties may collect Consumer Health Data about you over time and across different websites or online services you may visit.
Last Updated March 31, 2024